New Home Inspectors Directory Ltd
We care about the protection of your data.
Our products and services are built to minimise how much data we collect and share with inspectors on our directory.
What is this document and why should you read it?
This privacy notice explains how and why New Home Inspectors Directory Ltd (also referred to as “homesnagging.directory”, “we”, “our” and “us”) uses personal data about individual users of our website homesnagging.directory (the “Website”) and those that access our services through APIs and through third-parties, including website users, buyers and/or professionals (whether prospective, current or past) (together, “you”).
You should read this notice so that you know what we are doing with your personal data.
What types of personal data do we collect and how do we use it?
In order to facilitate some of the services available on this website we need to collect and store your name, general location (Postcode, town or geolocation), telephone number, email address and other basic information. The data is stored using appropriate safeguards to ensure security, integrity and privacy.
How we use personal data and why?
We may use certain trusted third party companies and individuals to help us provide, analyse, and improve our services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of our services). These third parties will process your personal data on our behalf (as our processor). We will disclose your personal data to these parties so that they can perform those necessary functions.
We may also share your information with third parties, who then use your personal data for their own purposes. For example, to process payments from you or where you choose to access our services through such an application. These organisations will also use your personal data for their own, separate purposes (also as a “controller”) – they will have their own privacy notices which you should read, and they have their own responsibilities to comply with applicable data protection laws.
In certain circumstances, where necessary for the purposes set out here, we will also disclose your personal data to:
(a) consultants and professional advisors including legal advisors, auditors and accountants;
(b) business partners and joint ventures;
(c) a prospective seller or buyer of our business and their advisors;
(e) courts, court-appointed persons/entities, receivers and liquidators;
(f) third parties where necessary to comply with a legal obligation, to enforce a contract or to protect the rights, property or safety of our employees, customers or others; and
(g) to governmental departments, local government, statutory and regulatory bodies including (in the UK) the Information Commissioner’s Office, the police and Her Majesty’s Revenue and Customs.
How long do we keep your personal data for?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations For as long as we provide goods and/or services to you, or Retention periods in line with legal and regulatory requirements or guidance, including GDPR.
Do I have to provide my personal information?
We’re unable to provide you with our services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.
Your General Data Protection Regulation (GDPR) Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data held by us (commonly known as a subject access request).
The right to rectification – You have the right to request that inaccurate personal data we hold is rectified, or completed if it is incomplete.
The right to erasure / The right to be forgotten – You have the right to request that we erase personal data that we hold about you. This right is not absolute and only applies in certain circumstances.
The right to restrict processing – You have the right to request that we restrict the processing of personal data we hold about you. That is, we may hold that data but may not use it. This right is not absolute and only applies in certain circumstances.
The right to data portability – You have the right to request that we transfer the data we have collected about you; directly to you or to another organisation.
The right to object to processing – You have the right to object to us processing personal data we collect and hold about you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, you can contact us at firstname.lastname@example.org.
More details on your rights can be found here.
We may update this notice from time to time to reflect changes to the type of personal data that we process and/or the way in which it is processed. We also encourage you to check this notice on a regular basis. If you want more information about any of the subjects covered in this privacy notice or if you would like to discuss any issues or concerns with us, you can contact us at email@example.com.